Zen Care, by Greenbureau, is a Visual IVR that promotes self-care and reduces your company’s incoming calls. It is easy to set up your own parameters to adapt to your customers path to purchase and to enrich your customers experience. Zen Care is available with the main instant messaging channels (Whatsapp, Messenger…) for a 100% self-care service.
Centralize all your self-care solutions on a single platform
Connect your Visual IVR with your self-care, call back solutions, direct calls, contact forms or live chat
Enrich your Visual IVR with the main instant messaging channels (Whatsapp, Messenger, Apple Messages for Busines, Google’s Business Message, etc.) for a 100% self-care service
Manage easily your platform thanks to simple admin tools: activation, connection, changes, deletion etc..
Get all the KPIs to manage efficiently your customer service and your staff! Analyze your customer experience to improve your self-care and satisfaction
Build your IVR in minutes
Real-time data on your users activity
Use your own branding and logo