PCI DSS – Voxpay Assist

Integration done by partner

Integrated with the Odigo’s call flow, Voxpay DTMF clamping technology allows any agent to get the credit card details of a client over the phone, without any communication breakdown, all PCI DSS level 1 certified. No need to leave Odigo’s window : control the transaction step-by-step and intervene if your client is entering wrong credit card detail.

Benefits

No need to get PCI certified by your own means, we are here for this.
Avoid loosing any sale by getting the power of transaction monitoring back to the agent. Not only the Customer experience is increased, the Agent’s too!
Voxpay’s payment feature through secured IVR & Pay-by-Link cinematics are both available. Can be integrated in Odigo’s CX tool or in your CRM depending on your needs.
Help you optimize your transformation rate and reduce the average treatment time of your payments.
Help you create the end-to-end PCI DSS link between Odigo and your acquirer (PSP or bank).
Secure the Agent’s remote working environment.

Features

PCI DSS v4 & RGPD compliant

A smooth, simplified and secure payment process. An internet connection is not required.

Assisted Live Mode

The payment is integrated into the phone conversation, with no break in communication.

Sales & Collection accelerator

Switch a cost center into a profit center by opening a new sales acquisition channel or securing your existing one

Premium Customer Service

Access to a monitoring platform to support the customer at every stage of the payment process.