InboxCare is a fully automatic processing solution for incoming messages. We categorize your messages (email and their attachments, contact forms…), extract relevant information and offer smart response drafts. It is transparent and does not require training.
Our NLU technology allows us to detect a large amount of information in your messages as well as the nature of the attachments in order to understand the intentions of your customers and allow faster management of their requests.
InboxCare extracts information of interest to you from messages and attachments. Use this data to personalize your responses, feed your CRM or databases, and inform your employees when processing incoming requests.
Opt for custom draft replies or auto-responses based on customer intents. InboxCare enriches answers using your knowledge, considering categorization, information extraction, & every tools (CRM, tracking tool…) for well-rounded responses.
InboxCare searches your CRM or other databases from the information present in the message and attachments, to personalize your answers or provide you with the necessary information to process your request with multilingual and polysemic management.
Control your performance in real time and observe your use of InboxCare (number of messages and attachments processed, processing time, evolution in time of use…), control every sign of data drift and explain every action of the solution.
Manage your overall performance through data analysis.
A code-free interface to simplify message processing.
Prioritise your interactions according to your needs