Odigo omnichannel bot can seamlessly integrate IBM Watson advanced conversational AI to support customer self-service. The openness of Odigo’s platform enables infusing the latest AI capabilities from IBM into Odigo’s leading CCaaS solution.
built on deep learning, machine learning and natural language processing (NLP) models
to build conversational flows and train the AI capabilities
to enable data ownership, isolation and protection
Leverage Watson to build Odigo vocal bot or voice bot