Call & Pay

Integration done by Odigo

Convert the agent conversations into purchases and to guarantee secure transactions (PCI-DSS compliant for card data processing and GDPR compliant for consumer data). We propose a payment solution processor, which is adapted to all your online sales channels and which respects the end customer’s experience.

Benefits

To process payment over the phone without customer experience break
To ensure end customers ‘payment confidentiality
To integrate seamlessly call and pay in Odigo or your CRM
To track and monitor payment process in real time

Features

Security compliance

PCI-DSS level 1 Level 3.2 certification (since 2011)

Versatile interoperability

With 6 payment processors (Worldline, Ingenico, Paybox – Verifone, SystemPay, Worldpay and Monext). Other Payment Service Providers can be considered on request.

Multiple languages, currencies

7 languages based on a standard voice script (French, English, Flemish, German, Swedish, Danish) , 3 currencies as standard (Euro €, US Dollar $ and Pound Sterling £), 3 payment methods (Visa, Mastercard, American Express)

Easy-to-integrate

Into leading market CRMs (Salesforce, Zendesk, MS Dynamics).

Email and SMS capabilities

For payment confirmations

Call & Pay

Benefits

Features

Media

Call&Pay for Salesforce