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Call & Pay

Integration done by Odigo

Convert the agent conversations into purchases and to guarantee secure transactions (PCI-DSS compliant for card data processing and GDPR compliant for consumer data). We propose a payment solution processor, which is adapted to all your online sales channels and which respects the end customer’s experience.


  • To process payment over the phone without customer experience break
  • To ensure end customers ‘payment confidentiality
  • To integrate seamlessly call and pay in Odigo or your CRM
  • To track and monitor payment process in real time


Security compliance

PCI-DSS level 1 Level 3.2 certification (since 2011)

Versatile interoperability

With 6 payment processors (Worldline, Ingenico, Paybox – Verifone, SystemPay, Worldpay and Monext). Other Payment Service Providers can be considered on request.

Multiple languages, currencies

7 languages based on a standard voice script (French, English, Flemish, German, Swedish, Danish) , 3 currencies as standard (Euro €, US Dollar $ and Pound Sterling £), 3 payment methods (Visa, Mastercard, American Express)


Into leading market CRMs (Salesforce, Zendesk, MS Dynamics).

Email and SMS capabilities

For payment confirmations


Call&Pay for Salesforce

Agent interface of Call&Pay for Salesforce

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