Convert the agent conversations into purchases and to guarantee secure transactions (PCI-DSS compliant for card data processing and GDPR compliant for consumer data). We propose a payment solution processor, which is adapted to all your online sales channels and which respects the end customer’s experience.
PCI-DSS level 1 Level 3.2 certification (since 2011)
With 6 payment processors (Worldline, Ingenico, Paybox – Verifone, SystemPay, Worldpay and Monext). Other Payment Service Providers can be considered on request.
7 languages based on a standard voice script (French, English, Flemish, German, Swedish, Danish) , 3 currencies as standard (Euro €, US Dollar $ and Pound Sterling £), 3 payment methods (Visa, Mastercard, American Express)
Into leading market CRMs (Salesforce, Zendesk, MS Dynamics).
For payment confirmations
Agent interface of Call&Pay for Salesforce